Frequently Asked Questions
Everything you need to know about your Fix It Sticks order.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you need a different size or style, we offer free exchanges within the United States.
How do I track my package after it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Fix It Sticks apparel?
To maintain the quality of your garments, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid using bleach or ironing directly on printed graphics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.